Frequently Asked Questions
Do you ship to Germany, Austria or Liechtenstein?
No, we currently only ship within Switzerland.
How long does shipping take?
Shipping usually takes 2-4 business days with Swiss Post. We ship directly from Switzerland.
Is there a minimum order value?
No, there is no minimum order value. Shipping costs are a flat rate of CHF 8.00. Orders over CHF 100.00 qualify for free shipping.
Do you have a physical store I can visit?
No, we do not have a physical store. Our products are exclusively available online. In-store pickup is not possible.
Do I have to pay import fees?
No, all orders are shipped directly from our Swiss warehouse – there are no customs or import fees.